Holiday Ordering Cutoffs

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Holiday Ordering Cutoffs

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This ONLY applies to items that are IN STOCK please click here to learn more about pre-order, out-of-stock, and discontinued items.

  Deadlines for delivery on or before December 24, 2014 (Domestic)
 dec-22-.jpg

 

GUARANTEED DELIVERY BY CHRISTMAS (OVERNIGHT SERVICE)

  • For orders of in-stock items placed by 11:59 AM EST Decmber 22, 2014.
  • Orders to  Puerto Rico, US Virgin Islands, Guam, Marshall Islands, Northern Mariana Islands, Samoa, APO/FPO/DPO are excluded.

 

 

 

OVERNIGHT SHIPPING

  • December 22 for orders shipped via overnight via FedEx Standard Overnight Service (FedEx Priority Overnight Service for AK and HI)
  • Overnight service not available for PO Box deliveries.

 

 dec-25-.jpg Gift Certificates
December 25 (Gift Certificates)
E-gift certificates requires a valid e-mail address.
  Deadlines for delivery on or before December 24, 2014 (International)
dec-2-.jpg International Economy Shipping
December 2 for orders shipped via FEDEX International Economy


- Orders must be received by 12:00 PM EST of the deadline; orders received after this cut-off will be processed the following business day.(Steiff USA's business days are Monday-Friday excluding weekends.)
- Revising an order received by the deadline may result in a delay in processing of the order. To avoid delays, please review your orders carefully before submitting. Some of the more common revisions are:

  • Adding gift boxes; adding messages for gift purchases
  • Changing quantities; adding new products
  • Changing shipping address
  • Changing shipping method (e.g. standard shipping to overnight shipping)

- Some Studio animals can only be shipped by freight service; these items may not be shipped via standard shipping, 2nd day or overnight service. Please check the product description. You may contact customer support via e-mail or phone for additional information.
- Steiff USA is not responsible for delays due to weather, delivery carrier factors, customer error, holiday-related delays, international customs regulations, or any other unforeseen factors. Steiff USA is not responsible for lost shipments due to incorrect address provided at the time the order was placed.

For additional information, e-mail your questions to support@steiffusa.com

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