Will my order be delivered in time for Christmas?
Use the ordering deadlines below to help you plan your holiday shopping.
|Shipping Zone (State Abbreviations)||Order Date (Before 12pm EST)||Delivery Date|
|CA, OR, WA, NV, ID, MT, NM, UT||12/14/2021||12/24/2021|
|AZ, WY, ND, SD, CO, NE, OK, TX||12/15/2021||12/24/2021|
|TX, KS, MN, WI, MO, AR, LA, MS, FL||12/16/2021||12/24/2021|
|IL, MI, IN, OH, KY, TN, AL, GA, SC, NC, VA, NY, VT, ME, NH, MA, RI, CT, NJU, WV, PA, DE, MD||12/17/2021||12/24/2021|
*UPS and USPS have suspended service guarantees for standard shipping. The above shipping deadlines should be used as suggested dates rather than delivery guarantees.
- Orders must be received by 12:00 PM EST of the deadline; orders received after this cut-off will be processed the following business day.(Steiff USA's business days are Monday-Friday excluding weekends.)
- Revising an order received by the deadline may result in a delay in processing of the order. To avoid delays, please review your orders carefully before submitting. Some of the more common revisions are:
- Some Studio animals can only be shipped by freight service; these items may not be shipped via 2nd day or overnight service. Please check the product description. You may contact customer support via e-mail or phone for additional information.
- Steiff USA is not responsible for delays due to weather, delivery carrier factors, customer error, holiday-related delays, international customs regulations, or any other unforeseen factors. Steiff USA is not responsible for lost shipments due to incorrect address provided at the time the order was placed.
For additional information, e-mail your questions to email@example.com