Steiff will be performing a system upgrade from April 14 - 19, 2021. Any orders placed between 11:59pm EST on April 13 and 12:00pm EST on April 19 will experience a 4-to-5 day delay in shipping. We apologize for any inconvenience this may cause. All orders placed before midnight on April 13 will not be affected by the system upgrade. Please email support with any questions.