1-888-978-3433 (US & Canada)
1-401-312-0080 (All other countries)
Hours of operation: 9:00 am to 5:00 pm EST, Monday through Friday excluding holidays
Steiff North America, Inc.
24 Albion Road, Suite 220
Lincoln, RI 02865
Media, Press & Promotions Contact
Liza Grando, Moss Tucker Group
Email or call 267-880-6551
Manufacturer Registration Number
Reg. No. PA 4588 (DE)
Customer Support, Warehouse, Order Fulfillment Closing Schedule for 2019
|Holiday||Date||Customer Service||Order Fulfillment /Shipping|
|New Year's Day||Tuesday, January 1||Closed||Closed|
|Memorial Day||Monday, May 27||Closed||Closed|
|Independence Day||Thursday, July 4||Closed||Closed|
|Labor Day||Monday, September 2||Closed||Closed|
|Columbus Day||Monday, October 14||Closed||Open|
|Thanksgiving Day||Thursday, November 23||Closed||Closed|
|Day after Thanksgiving||Friday, November 24||Closed||Closed|
|Christmas Eve Day||Tuesday, December 24||Closed||Open|
|Christmas Day||Wednesday, December 25||Closed||
Please use this contact form for questions about store locations, Steiff events, and current products only. Should you require the date of production of a current product, please provide the 6-digit EAN number located on the ear tag. Once received, we will promptly respond to you with the production date.
For your protection, do not submit sensitive information such as credit card numbers or bank account numbers through this form.
Unfortunately, we are unable to provide information, identification, or valuations on vintage or secondary market Steiff items. The most reputable sources for information concerning older Steiff items are the Steiff Sortiment books by Gunther Pfeiffer, available for purchase through Steiff retailers.
You may also consult data provided by collectorvalues.com by searching their database. (Steiff USA Online Shop and Steiff North America, Inc. are not connected to collectorvalues.com; information is provided for reference only.)
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