Steiff Club Support
888-978-3433 (US & Canada)
401-312-0080 (All other countries)
Hours of operation: 9A to 5P Eastern, Monday through Friday excluding holidays
Steiff North America, Inc.
24 Albion Road, Suite 220
Lincoln, RI 02865
Media, Press & Promotions Contact
Manufacturer Registration Number
Reg. No. PA 4588 (DE)
Customer Support, Warehouse, Order Fulfillment Closing Schedule for 2017
|Holiday||Date||Customer Service||Order Fulfillment /Shipping|
|New Year's Day||Monday, January 1||Closed||Closed|
|Memorial Day||Monday, May 28||Closed||Closed|
|Independence Day||Wednesday, July 4||Closed||Closed|
|Labor Day||Monday, September 3||Closed||Closed|
|Columbus Day||Monday, October 8||Closed||Open|
|Thanksgiving Day||Thursday, November 22||Closed||Closed|
|Day after Thanksgiving||Friday, November 23||Closed||Closed|
|Christmas Eve Day||Monday December 24||Closed||Open|
|Christmas Day||Tuesday, December 25||Closed||Closed|
Please use this contact form for questions about store locations, Steiff events, and current products only. Should you require the date of production of your Current Product, please locate the number on the ear tag, and then email it to us, using the form below. Once received, we will promptly respond to you with the production date.
For your protection, do not submit sensitive information such as credit card numbers or bank account numbers through this form.
Unfortunately, we are unable to provide information, identification, or valuations on vintage or secondary market Steiff items. The most reputable sources for information concerning older Steiff items are the Steiff Sortiment books by Gunther Pfeiffer, available for purchase through Steiff retailers.
You may also consult data provided by www.steiffvalues.com by searching their database. (Steiff USA Online Shop and Steiff North America, Inc. are not connected to www.steiffvalues.com; information is provided for reference only.)
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