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Contact Steiff Club Support

Phone: 
1-888-978-3433 (US & Canada)
1-401-312-0080 (All other countries)
Hours of operation: 9:00 am to 5:00 pm EST, Monday through Friday excluding holidays 

Mailing Address
Steiff North America, Inc.
24 Albion Road, Suite 220
Lincoln, RI 02865

Media, Press & Promotions Contact
Liza Grando, Moss Tucker Group
Email or call 267-880-6551 

Manufacturer Registration Number
Reg. No. PA 4588 (DE)

Customer Support, Warehouse, Order Fulfillment Closing Schedule for 2019

Please use this contact form for questions about store locations, Steiff events, and current products only. Should you require the date of production of a current product, please provide the 6-digit EAN number located on the ear tag.  Once received, we will promptly respond to you with the production date. 

For your protection, do not submit sensitive information such as credit card numbers or bank account numbers through this form.

Unfortunately, we are unable to provide information, identification, or valuations on vintage or secondary market Steiff items. The most reputable sources for information concerning older Steiff items are the Steiff Sortiment books by Gunther Pfeiffer, available for purchase through Steiff retailers. 

You may also consult data provided by collectorvalues.com by searching their database. (Steiff USA Online Shop and Steiff North America, Inc. are not connected to collectorvalues.com; information is provided for reference only.)

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